Account Operations Specialist

Location: 

Sofia, BG, 1766

Work Model:  On Site

Amusnet is a leading provider recognized for offering best-performing products and innovative solutions in gaming globally. With a portfolio of 300+ casino games, our company delivers engaging online entertainment across 2,000+ websites in 35+ markets. The dedication to innovation and technology also extends to the production of premium slot cabinets, where our games seamlessly integrate with cutting-edge hardware solutions. We continue to expand our network of offices, and our team now consists of 1,300+ industry professionals. As we grow, we're looking for Account Operations Specialist!

 

As an Account Operations Specialist, you’ll be the operational engine driving daily efficiency and process innovation across multiple departments. You will bring structure to complex workflows, solve operational challenges, and collaborate closely across teams.

 

 

THE PERFECT TEAM MEMBER IS INSPIRED TO:

 

  • Manage both internal and external access requests
  • Oversee email groups, Slack workflows, and cross-functional communication
  • Prepare and analyze key financial reports
  • Lead Salesforce project integrations and user testing from a hands-on business perspective
  • Drive continuous process updates, standardize workflows, and introduce key improvements
  • Partner closely with Product, Process Management, Marketing, Support, and Business Development leaders

 

THE SKILLS THAT WILL GRAB OUR ATTENTION:

 

  • 1–3 years of experience in Operations, Business Support, Reporting, or Project/Account Coordination (iGaming industry background is considered a plus)
  • Detail-oriented mindset and strong internal support skills
  • Strong communication and collaboration skills across departments
  • Strong analytical skills and advanced Excel/Google Sheets proficiency
  • Proactive problem-solving ability focused on process optimization
  • Fluency in English within international teams and key stakeholders

 

 

THE REASONS TO JOIN OUR TEAM:

 

  • Excellent remuneration package
  • Performance-based bonuses
  • Private health insurance
  • Card for Public Transportation
  • Multisport card
  • Corporate discounts
  • Parking – early bird option
  • 25 days of annual paid leave
  • Performance review process
  • Internal & external training programs
  • Team buildings & local company events
  • Work-life balance
  • Inspiring & supportive colleagues
  • Culture that encourages creativity & talent

 

If you are interested, please send us your CV.

All applications will be treated strictly confidential. 
Only short-listed candidates will be contacted.

Thank you for applying!