Head of Sales Operations
Sofia, BG, 1766
Amusnet is a leading provider recognized for offering best-performing products and innovative solutions in gaming globally. With a portfolio of 300+ casino games, our company delivers engaging online entertainment across 2,000+ websites in 35+ markets. The dedication to innovation and technology also extends to the production of premium slot cabinets, where our games seamlessly integrate with cutting-edge hardware solutions. We continue to expand our network of offices, and our team now consists of 1,300+ industry professionals. As we grow, we're looking for Head of Sales Operations!
We are looking for a Head of Sales Operations to define and lead the global Sales Operations function, ensuring that processes, systems, and teams are fully aligned with the company’s policies and expectations. You will own the operating model behind revenue execution and drive transformation across the entire sales ecosystem.
You are the architect of how sales pipeline works at scale - removing friction, improving speed, performance, visibility and accountability.
THE PERFECT TEAM MEMBER IS INSPIRED TO:
- Build scalable sales processes, systems, and governance frameworks across all markets
- Lead and develop the Sales Operations vertical, including managers and operational teams
- Improve sales productivity, pipeline efficiency, conversion rates, and speed to market
- Partner with Account Management, Business Development, Commercial Management, Marketing, Product, Integration, Legal, Compliance and Finance to remove friction in the sales cycle
- Own CRM strategy, data quality, reporting frameworks, automation and reporting
- Lead implementation of operational systems, tools, and processes related with the client journey
- Ensure leadership has accurate dashboards, forecasting inputs, and KPI visibility
- Define global KPIs, SLAs, and performance frameworks for Sales Operations and Back Office functions
- Standardize onboarding, training, documentation, and operational policies globally
- Ensure compliance with internal processes, sales policies, and regulatory requirements
- Drive continuous improvement and transformation of sales operations infrastructure
THE SKILLS THAT WILL GRAB OUR ATTENTION:
- Proven leadership experience in Sales Operations, Revenue Operations, or Commercial Operations (iGaming or digital industries preferred)
- Strong track record of building scalable operational frameworks in international organizations
- Deep expertise in CRM systems, data governance, and performance reporting.
- Previous experience with Salesforce and or SAP is a plus
- Experience leading managers and cross-functional operational teams
- Strong understanding of sales efficiency, team management, CRM and data monitoring
- Ability to connect strategy, systems, and execution into one operating model
- Strong stakeholder management at executive and C-level (including CCO-level interaction)
- Experience leading transformation, automation, or system implementation projects
- Highly analytical mindset with strong business and commercial acumen
- Structured, disciplined, and execution-focused leadership style
THE REASONS TO JOIN OUR TEAM:
- Excellent remuneration package
- Performance-based bonuses
- Private health insurance
- Card for Public Transportation
- Multisport card
- Corporate discounts
- Parking – early bird option
- 25 days of annual paid leave
- Performance review process
- Internal & external training programs
- Team buildings & local company events
- Work-life balance
- Inspiring & supportive colleagues
- Culture that encourages creativity & talent
If you are interested, please send us your CV.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
Thank you for applying!