Operator Monitoring Centre (Land-Based)

Amusnet is a leading provider recognized for offering the best-performing products and innovative solutions in gaming globally. With a portfolio of 300+ casino games, our company collaborates with 800+ operators on 2000+ websites in 35+ markets to enrich online entertainment. Our dedication to innovation and technology also extends to producing premium slot cabinets where our games fuse seamlessly with cutting-edge hardware solutions. Our team consists of 750+ industry professionals, and we continue to broaden our network of offices as we grow. Our team is growing and we are looking for Operator Monitoring Center!

Are you detail-oriented, tech-savvy, and thrive in a fast-paced environment? Join our dynamic team, where you'll play a crucial role in maintaining the integrity and security of our world-class gaming operations. This is an exciting opportunity to work behind the scenes in a state-of-the-art surveillance center, where every moment counts. If you have a passion for security, a keen eye for detail, and the ability to make quick decisions, we want you to be a part of our team. Come be a part of the action and help us deliver an unparalleled gaming experience!

THE PERFECT TEAM MEMBER IS INSPIRED TO:

• Conduct real-time monitoring and control of gaming devices through dedicated monitoring software - including video surveillance
• Execute identification and processing of specific gaming significant events, gaming activity checks, activation and deactivation of devices and administration of data/architectural units related to the proper functioning of the monitoring software
• Carry out periodic checks on the performance of gaming devices, prepare reports on found irregularities
• Consult customers via phone, email and chat applications
• Investigate and evaluate the integrity of the equipment and compliance with internal policies and procedures 
• Take action when accidents occur in accordance with the department's internal policies and procedures

THE SKILLS THAT WILL GRAB OUR ATTENTION:

• Ability to work only at the office on various shifts, including night shift and public holidays
• Understanding and experience in monitoring activities and assessment
• A keen eye for details
• Exceptional analytical and investigation skills
• Outstanding punctuality and exceptional communication skills
• Efficient judgment and informed decision-making skills
• Proficiency in English, both verbal and written
• Good command of MS Office (especially MS Excel)

If you are interested, please send us your CV.

All applications will be treated strictly confidential. 
Only short-listed candidates will be contacted.

Thank you for applying!