QA Specialist (Monitoring Center)

Amusnet is a leading provider recognized for offering the best-performing products and innovative solutions in gaming globally. With a portfolio of 300+ casino games, our company collaborates with 800+ operators on 2000+ websites in 35+ markets to enrich online entertainment. Our dedication to innovation and technology also extends to producing premium slot cabinets where our games fuse seamlessly with cutting-edge hardware solutions. Our team consists of 750+ industry professionals, and we continue to broaden our network of offices as we grow. Our team is growing and we are looking for QA Specialist (Monitoring Center)!

We are looking for Quality Control Specialists to be in charge of monitoring, assessing and improving all standards in the Live Casino Gaming Service.

THE PERFECT TEAM MEMBER IS INSPIRED TO:

• Prepare and implement quality control policies and procedures
• Assess the Operations Team / Game Presenters / Shufflers and Hosts, giving professional feedback
• Identify and resolve any irregularities
• Ensure that standards and procedures are followed
• Discuss and propose solutions with Live Casino management
• Make recommendations for improvement
• Assist with training procedures
• Prepare daily assessment reports
• Any other ad hoc Live Casino management related tasks to ensure the best possible product delivery

THE SKILLS THAT WILL GRAB OUR ATTENTION:

• Experience in Live Casino/Online Casino is a must
• Ability to work only at the office on various shifts, including night shift and public holidays
• Solid understanding of Live Casino/Online Live Casino environment and operational principles
• Understanding and experience in monitoring activities and assessment
• A keen eye for details
• Exceptional analytical and investigation skills
• Outstanding punctuality and exceptional communication skills
• Efficient judgment and informed decision-making skills
• Good command of the English language, both spoken and written
• Good command of Microsoft Office package is essential
   

If you are interested, please send us your CV.

All applications will be treated strictly confidential. 
Only short-listed candidates will be contacted.

Thank you for applying!